Rules

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• Sales/Trades
• Forum Behavior
• Con Limits
• Con Pick-Ups
• Con Behavior
• Disciplinary Action
• Terms of Service

Sales & Trades Policies

In order to keep track and maintain fairness within the game, we ask that any sales or trades of CruinndracFarms items be handled through our forums:
Trade/Sales Forums

While we offer the forums as a location to buy, sell, and trade your CruinndracFarms items, we are not responsible for any individual transactions between our handlers. We encourage those interested in buying/selling/trading these items to use caution. It is up to an individual buyer to be aware of their payment method and the number of days they have to report non-delivery.

CruinndracFarms will not allow an individual who has had negative sale history to buy/sell/trade Wyrms, and we will handle transgressions through disciplinary actions that may include suspension and/or banning of accounts. CruinndracFarms will not, however, reimburse anyone for missing/non-delivered items from these personal sales/trades/exchanges.

Sales/Trade policy does not apply to Wyrm pick-ups. Someone who is picking up a Wyrm for another handler at a con, obviously does not have to post it here, or go through specific trade rules in order to do so. The same goes for Wyrms purchased as gifts for friends/family. The only time you would need to post a gift Wyrm here on the boards is if it is already registered and you are changing ownership.

Rules

1. We ask that all trades/sales of Wyrms/Tokens be done through the forums.
This is not only so we can keep track of what is traded, but also so that everyone involved can be held accountable if a item doesn't show up, or has damage that was not disclosed. Personal trades or gifts (if the item is a registered Wyrm/Token) must at least be acknowledged with a post that explains that the Wyrm/Token was traded, the terms of the trade, and to whom. This helps your Scribe keep track of what things she needs to update.

2. All sales or trades of Wyrms should come with all of the following: Egg Charm, Wyrm, Datacard.
Datacards may be re-printed from the wiki for registered Wyrms and are considered valid for this purpose. If any item is missing, it must be disclosed at the time of sale. Cruinndrac Farms will not replace any missing Egg Charms or Datacards not sent from trades/sales.

3. Any damage to a Wyrm must be disclosed at the time of posting them for sale/trade.
This includes anything that has been repaired on the Wyrm (even if you cannot visibly see the repair).

4. Only existing forum users (who have active accounts) and registered Wyrms on the wiki may sell or trade.
A user must have have a forum account, with registered Wyrms on the wiki to sell/trade their items. Users who are not fully registered (known as 'gray users') may still purchase items, however.

5. Wyrms may be traded as often as you like, but may only be sold for cash infrequently.
We do not want to see people using this as a way of making money. Once in a while is fine, but repeated re-sellers may face penalties to their handler accounts such as being excluded from online sales.

• Mass Sale Policy: Selling more than four wyrms at their max (double purchase) price is considered a Mass Sale. To be allowed to do this, you must have permission from a senior staff member (Arazia, Sciggles, or Hopefulmonster). You may be allowed ONE Mass Sale with permission. A second Mass Sale by the same member will result in restrictions on being able to purchase future Wyrms. We do not support Wyrms being sold for-profit as this actively hurts our business model. When in doubt, please contact staff before posting multiple items for cash sale.

6. There is a cash price-ceiling of 2x the price of the original Wyrm (not including shipping).
We do not want to see handlers on the forums being price-gouged due to rarity of Wyrms, and as one of the perks for creating your own breed is the ability to sell /above/ this price ceiling, we do not allow this to regular handlers.

7. 'Black Market' trades/sales are strictly not allowed.
'Black Market' trades/sales are defined as sales/trades not made on the forums, which thus may not follow the rules/guidelines displayed here. We require that sales/trades be done on the forums for /your/ protection. Situations will be handled on a case-by-case basis, but may result in penalties to buyer/seller and/or Wyrm(s) involved. Please play fair. Items which are purchased or traded through other mediums may or may not be considered valid for breeding purposes. We handle such situations on a case-by-case basis.

• Example: A handler buys a Wyrm from someone else on an art website. The user has registered it, but doesn't really play the game, so offered it up for sale to people who follow them on that art site. As we have no way of knowing the terms of this sale, we would consider it invalid. We would not transfer the Wyrm to the new owner, and it would be marked as STERILE.

8. Clean up your threads.
When a thread is complete, please change the title to CLOSED: <original title>. Make sure the LAST entry in the thread explains who the item was sold/traded to. This helps me keep track of items that need to be transferred between users.

9. All Pre-Arranged Breedings Must be Disclosed.
Before a Wyrm can be sold, any pre-arranged breedings must be disclosed to the new owner. The new owner is buying/trading the wyrm "as-is", which includes any pre-arranged agreements for breedings with that Wyrm. If there are no clutchmates available, the new owner should honor the request during the season previously arranged. If there is a clutchmate available and the new owner wants it for themselves, they are allowed to ask that the breeding be held until a season in which they have an open slot/availability to purchase the clutchmate for themselves.

10. All Trades/Sales are At Your Own Risk
Any item that is sold by staff through Cruinndrac Farms is covered by our sales policies. Any items which are sold/traded through the forums between handlers are not. The forums provide a service to allow people to post their sales/trades, but we at Cruinndrac Farms/HopefulMonsterStudios cannot be held responsible for bad trades/sales. Understand that, like any other online purchase, that these sales/trades are at your own risk.

We generally trust our handlers to be responsible. In the case of items which are not sent, we will handle the situation as best we can by contacting the individuals involved and attempting to get things sorted out. We will deal with deadbeat sellers with the only tools we have available to us, which includes restrictions, suspensions, and/or bans.

We encourage those who are involved in sales to keep an eye on the timers required for reporting a bad sale. It is your responsibility to notify Paypal within their time period and/or your bank/credit card in the case of a bad sale. We cannot reimburse any loss of funds/items from any personal sale/trade.

11. You only trade/sell items which you have in hand.
We do not want to see people trading or selling Wyrms which they do not actively have ownership of. This can cause problems if one individual sends their physical Wyrm, and the other does not because they don't actually have it yet. As such, you may only sell/trade items in your possession.

Included in this is the concept of exchanging a Wyrm for for an extra 'convention pick'. There are a number of issues with this. These are not physical items, thus there is a higher risk involved. Secondly, people are only allowed to use their 'convention picks' in order to do a pick-up for someone that is not attending the con. Thirdly, it would allow an individual to go beyond the convention's per-day limit on items, which is not fair to anyone. Thus, trades involving exchanging a items for future 'convention picks' are no longer allowed.

We will not restrict individuals from trading a Yyrm in exchange for someone paying for a future bred-baby slot, but understand that doing so is at your own risk. You are actually /far/ better off getting the same amount in cash. We highly encourage people to just do cash transactions in these cases to avoid issues.

Forum Behavior

The following is a list of general behavior rules and guidelines for the forums. It by no means covers all possible situations, but in cases not covered below, remember this: If a moderator or administrator asks you not to do something - don't do it. Period.

1. Keep all posts/chat family-friendly.

• This means no swearing and no adult content. This includes, but is not limited to: avoiding discussion on illegal activities or anything else above a PG-level.
• No linking to videos and images that break this content guideline.

2. Be excellent to each other.

• No, seriously. Treat everyone on the forums with respect. No name calling, sarcastic/snarky remarks, bullying, etc. Also avoid whining, begging, or complaining about other users.

3. Don't spam.

• Please don't make useless posts just to bump a topic, or create spam-inducing games to increase your post counts. This forum is run on a private server and can't really take a lot of extra load from such things.

4. This is not a blog site.

• While we acknowledge that everyone has rough days, and sometimes needs to talk about it, we ask that you keep topics of a personal nature to a minimum. This isn't a place for anyone to air out their dirty laundry regarding family/friends/significant others/etc.

5. Advertisements

• Please do not post advertisements for outside games. Discussion areas are meant to be for discussions or sharing interests, not for advertisements.
• Please do not post up your 'breedable games' that you're considering creating. Of the times this has happened, the creatures people have posted greatly resemble either CDF Wyrms, ECS Dragons, or Wyverns and often include many aspects of the two games. We do not feel it's appropriate to post advertisements or discussions about games which heavily borrow from ours.

6. Your Creations

• You are welcome to post your individual home made, for your own use, creatures. This includes OOAK art dolls, home made critters to be friends for your Wyrms, etc. However, we ask that you do not borrow Wyrm or Wyrm designs to create your own creatures for sale.
• We do allow artists to post commissions for Wyrm drawings/accessories/etc, either for personal profit or to raise money to purchase their own Wyrms. What we ask is that those artists A. Do not copy the particular things being sold as part of CruinndracFarms. IE handler chains, charms, the same wooden cages HMS is selling, anything with the CDF logo, etc. And B, that they credit Wyrms and CDF for the designs. When in doubt, ask before selling an item.
• Please do not post advertisements for non-wyrm related commissions or sales.

Convention Purchase Limits

In order to make sure that more people have a chance to purchase Wyrms at a convention, we have daily limits set on how many of any single item a person may purchase. The following are the default purchase limits at conventions. Limits may be raised/lowered depending on the availability of convention stock.

• Tea-Cup Wyrms: 5 per day. (Usually, there is also a limit of 3 Wyrms max during the morning rush.)
• Mini / Standard / Great Wyrms: 1 per day (of any of these types).
• Tokens: 2 of each type per day.

Disciplinary Action

Cruinndrac Farms has instituted a three-strikes rule. This means that individuals who exhibit bad behavior or break rules may receive a STRIKE, which will result in disciplinary action. Repeated offenses can result in permanent removal from the game. Strikes may be removed if the handler in question shows good behavior over an extended period of time.

Warning - Take this to heart. We are asking you to stop a behavior. If you continue it, you may end up with a STRIKE.
Strike One - The user may face a 1-3 week ban from the game (forums and purchases) depending on severity of complaint.
Strike Two - The user may face a 1-6 month ban from the game (forums and purchases) depending on severity of complaint.
Strike Three - The user is banned from forums/game and may not purchase or breed their Wyrms (their Wyrms are neutered/sterilized on the wiki).

The following is a list of possible offenses that may result in a STRIKE:

• Any attempts to get around pre-set convention purchase limits.
• Any attempts to get bumped up in the queue for bred Wyrms. Lying or Begging to have your Wyrms finished before those of others.
• Repeated inappropriate behavior on the forums (swearing, inappropriate links, spamming, begging, etc.)
• Repeated inappropriate behavior at conventions (grabby hands, pushing, shoving, complaining, bad-mouthing staff, etc.)
• Harassment/bad-mouthing of any handler in chat, forum posts, or private messages.
• Anything a staff member or moderator asks you to stop doing and you continue to do so. Listen to your staff/mods.
• Unresolved trades/sales.

The following are considered auto-ban offenses:

• Theft. Registration of stolen items.
• Fradulent Paypal claims/chargebacks.
• Admission of/threats of illegal activities. (We do not have a sense of humor.)

Terms of Service

HopefulMonsterStudios is a small business which produces custom artwork including but not limited to: drawings, sculpture, dolls, and costume items. Cruinndrac Farms is a part of HopefulMonsterStudios which handles all aspects of the collectible creatures known as Wyrms. The ability to collect, display, and breed these Wyrms is a service offered by Cruinndrac Farms.

Anyone interested in requesting a breeding/commission must be 18 years of age or have their parent or guardian’s permission. By requesting a breeding/commission, you/your guardian hereby agree to be legally bound by the following Terms and Conditions:

Services

Any requests for Wyrm breedings through Cruinndrac Farms are considered to be commissions for custom items to be created by HopefulMonsterStudios artists. HopefulMonsterStudios is under no obligation to accept any/every commission, including a Wyrm breeding requests. Purchasing a Wyrm at a convention or online is not a guarantee of future breedings/commissions. When purchasing a Wyrm, you are purchasing the collectable creature as-is. Breedings are offered as a service only, and may be refused at any time. Usually, this will be due to behavior, previous non-payment, or limited availability of breeding/commission slots.

If the commission is accepted, this is considered a contract between the buyer and HopefulMonsterStudios for the item or items purchased. The buyer pays for their purchase, and HopefulMonsterStudios will produce a new, custom Wyrm for them.

HopefulMonsterStudios makes no guarantees as to the appearance of any Wyrm. These are hand-made, one of a kind creations, which are guided by the genetics of the parent Wyrms. Offspring Wyrms may or may not match what the buyer expects, but we work very hard to make sure they are a good representation of their parents and are made with the best quality we can offer.

Bred Wyrms come with the following items:

• Sculpted/furred Wyrm collectable
• Datacard (digital)
• Egg charm

Deadlines

HopefulMonsterStudios is a small buisness. Our primary crafter is a stay-at-home mom, and the other artists involved all have other jobs outside of Cruinndrac Farms. As such, we cannot guarantee any specific deadline for the creation of new Wyrms. Each Wyrm is a custom creation, and takes many hours of work and many hands to create. HopefulMonsterStudios is not a large-scale company who mass-produces products, and as such we are are subject to the natural day to day delays that may affect anyone, including: supply delays, family issues, illness, weather delays, etc. Any completion estimates are just that, estimates, and are subject to change depending on a variety of factors.

HopefulMonsterStudios and CruinndracFarms prides itself on keeping our buyers up to date on the status of their orders. We offer a status page which can be checked at any time, and buyers are free to contact us about the status of their orders. Once orders are made, HopefulMonsterStudios organizes their workload to balance around other commitments. Once in the work queue, items will be worked on in batches/groups and updates will be made regularly. The only time items may be moved up in the queue is if HopefulMonsterStudios chooses to do so due to an issue on our end. Contacting us will not give anyone priority over others who are also waiting in the queue.

Prices/Payment

Like with most items, the prices of Wyrms are subject to change at any time. HopefulMonsterStudios strives to make our prices reasonable, but they are influenced by things such as packaging, shipping and material costs. The price of a Wyrm is locked in during each breeding season, and any breedings accepted during that season will remain at that price.

When a commission/breeding is accepted, the buyer is expected to make a payment towards their purchase within 72 hours (3 days). This payment will be a deposit of 50% of the full purchase cost. The deposit price is non-refundable. This deposit price helps to cover the cost of materials that HopefulMonsterStudios will need to purchase and any prep-work that needs to be done prior to the creation of the new Wyrm.

As Wyrm orders are finished, their status will be updated on the Breeding Status page. Handlers will be notified at the time that their Wyrm is completed. They will then be expected to pay the remainder of their bill within 7 days (1 week). If the full amount is not paid at that time, then HopefulMonsterStudios reserves the right to re-sell the Wyrm to another buyer to recoup the cost of materials and work time.

Payments are currently processed through PAYPAL only. Please do not send us payments directly. An invoice with the cost of your full payment or deposit will be sent to your e-mail address at the time of purchase.This invoice can be paid through a Paypal account, credit card, or debit card. Please double check that the shipping address you provided is correct on your invoice, as this is used to calculate your shipping cost.

Shipping

HopefulMonsterStudios is committed to packaging our products with the best materials and we are always looking for new ways to make sure they get to buyers without damage. We do our best to keep our shipping costs reasonable, but are subject to the changes and prices of the Postal Service. HopefulMonsterStudios uses the U.S. Postal Service as our carrier.

We are currently in the process of re-evaluating our shipping costs. Shipping will only have to be paid during the second payment, and we will include a break down of all costs associated with your shipment, including insurance. We highly encourage buyers who are purchasing $50.00 or more to also purchase additional insurance for their items. All packages will now include basic tracking, which will be provided to the buyer at the time the item is shipped. Buyers who purchase more than $200 worth of items will be required to add on Signature Confirmation as well. This is a requirement due to the processing policies of credit card companies.

We are not responsible for damage/loss of uninsured items by the Postal Service. If there is damage to any uninsured item, we will be glad to talk the buyer through doing basic at-home repairs.

Our base shipping cost usually can cover approximately 3 of the smaller (tea-cup) sized Wyrms. Larger orders may require purchasing a flat-rate shipping container. These prices can be found on the website for the U.S. Postal Service to estimate your shipping costs: http://www.usps.com

Issues/Cancellations/Refunds

Usually, the spreadsheet we offer on our website provides the most accurate, up to date information, but we welcome buyers to let us know if they have concerns. Please be aware, however, that the more e-mails we have to respond to, the less time we have to work on our products. Please try not to send multiple mails regarding your order status and instead check the order status spreadsheet for current information.

2013 Winter Breeding Season
2014 Spring Farm Season
2014 Winter Breeding Season

If, at any time, the buyer has any concerns regarding their order, the first point of contact would be to send an e-mail to:
HopefulMonsterStudios@gmail.com and Arazia@gmail.com

The buyer may cancel their order at any time, however, we ask that they talk to us about their concerns or issues prior to cancellation. Due to the fact that we are only asking for a non-refundable deposit for supplies up-front, there is NO REFUND for cancelled products. Any Wyrms created at the time of cancellation may be re-sold to cover the cost of work time. Used breedings (the amount of times a Wyrm can be bred) may or may not be returned to the parent Wyrms, at the discretion of HopefulMonsterStudios.

If you would like to cancel your order, please contact HopefulMonsterStudios at the e-mail above.
If you have any trouble contacting HopefulMonsterStudios directly, please try contacting:
Arazia@gmail.com (Cruinndrac Farms Scribe)

Copyright

HopefulMonsterStudios reserves and retains all copyright and printing rights to the art produced, both 3-D and 2-D. Specific Wyrm designs and their likenesses are copyright to HopefulMonsterStudios and Cruinndrac Farms. The buyer is perfectly welcome to take photos, draw fanart, re-print their datacard, etc. When creating fanart or using photos or materials that belong to HopefulMonsterStudios, we ask that you give proper credit and link back to us.