Difference between revisions of "Rules"

Forum Behavior

The following is a list of general behavior rules and guidelines for the forums. It by no means covers all possible situations, but in cases not covered below, remember this: If a moderator or administrator asks you not to do something - don't do it. Period.

1. Keep all posts/chat family-friendly.

• This means no swearing and no adult content. This includes, but is not limited to: avoiding discussion on illegal activities or anything else above a PG-level.
• No linking to videos and images that break this content guideline.

2. Be excellent to each other.

• No, seriously. Treat everyone on the forums with respect. No name calling, sarcastic/snarky remarks, bullying, etc. Also avoid whining, begging, or complaining about other users.

3. Don't spam.

• Please don't make useless posts just to bump a topic, or create spam-inducing games to increase your post counts. This forum is run on a private server and can't really take a lot of extra load from such things.

4. This is not a blog site.

• While we acknowledge that everyone has rough days, and sometimes needs to talk about it, we ask that you keep topics of a personal nature to a minimum. This isn't a place for anyone to air out their dirty laundry regarding family/friends/significant others/etc.

5. Advertisements

• Please do not post advertisements for outside games. Discussion areas are meant to be for discussions or sharing interests, not for advertisements.
• Please do not post up your 'breedable games' that you're considering creating. Of the times this has happened, the creatures people have posted greatly resemble either CDF Wyrms, ECS Dragons, or Wyverns and often include many aspects of the two games. We do not feel it's appropriate to post advertisements or discussions about games which heavily borrow from ours.

6. Your Creations

• You are welcome to post your individual home made, for your own use, creatures. This includes OOAK art dolls, home made critters to be friends for your Wyrms, etc. However, we ask that you do not borrow Wyrm or Wyrm designs to create your own creatures for sale.
• We do allow artists to post commissions for Wyrm drawings/accessories/etc, either for personal profit or to raise money to purchase their own Wyrms. What we ask is that those artists A. Do not copy the particular things being sold as part of CruinndracFarms. IE handler chains, charms, the same wooden cages HMS is selling, anything with the CDF logo, etc. And B, that they credit Wyrms and CDF for the designs. When in doubt, ask before selling an item.
• Please do not post advertisements for non-wyrm related commissions or sales.

Convention Purchase Limits

In order to make sure that more people have a chance to purchase Wyrms at a convention, we have daily limits set on how many of any single item a person may purchase. The following are the default purchase limits at conventions. Limits may be raised/lowered depending on the availability of convention stock.

• Tea-Cup Wyrms: 5 per day. (Usually, there is also a limit of 3 Wyrms max during the morning rush.)
• Mini / Standard / Great Wyrms: 1 per day (of any of these types).
• Tokens: 2 of each type per day.

Disciplinary Action

Cruinndrac Farms has instituted a three-strikes rule. This means that individuals who exhibit bad behavior or break rules may receive a STRIKE, which will result in disciplinary action. Repeated offenses can result in permanent removal from the game. Strikes may be removed if the handler in question shows good behavior over an extended period of time.

Warning - Take this to heart. We are asking you to stop a behavior. If you continue it, you may end up with a STRIKE.
Strike One - The user may face a 1-3 week ban from the game (forums and purchases) depending on severity of complaint.
Strike Two - The user may face a 1-6 month ban from the game (forums and purchases) depending on severity of complaint.
Strike Three - The user is banned from forums/game and may not purchase or breed their Wyrms (their Wyrms are neutered/sterilized on the wiki).

The following is a list of possible offenses that may result in a STRIKE:

• Any attempts to get around pre-set convention purchase limits.
• Any attempts to get bumped up in the queue for bred Wyrms. Lying or Begging to have your Wyrms finished before those of others.
• Repeated inappropriate behavior on the forums (swearing, inappropriate links, spamming, begging, etc.)
• Repeated inappropriate behavior at conventions (grabby hands, pushing, shoving, complaining, bad-mouthing staff, etc.)
• Harassment/bad-mouthing of any handler in chat, forum posts, or private messages.
• Anything a staff member or moderator asks you to stop doing and you continue to do so. Listen to your staff/mods.
• Unresolved trades/sales.

The following are considered auto-ban offenses:

• Theft. Registration of stolen items.
• Fradulent Paypal claims/chargebacks.
• Admission of/threats of illegal activities. (We do not have a sense of humor.)

Terms of Service

HopefulMonsterStudios is a small business which produces custom artwork including but not limited to: drawings, sculpture, dolls, and costume items. Cruinndrac Farms is a part of HopefulMonsterStudios which handles all aspects of the collectible creatures known as Wyrms. The ability to collect, display, and breed these Wyrms is a service offered by Cruinndrac Farms.

Anyone interested in requesting a breeding/commission must be 18 years of age or have their parent or guardian’s permission. By requesting a breeding/commission, you/your guardian hereby agree to be legally bound by the following Terms and Conditions:

Services

Any requests for Wyrm breedings through Cruinndrac Farms are considered to be commissions for custom items to be created by HopefulMonsterStudios artists. HopefulMonsterStudios is under no obligation to accept any/every commission, including a Wyrm breeding requests. Purchasing a Wyrm at a convention or online is not a guarantee of future breedings/commissions. When purchasing a Wyrm, you are purchasing the collectable creature as-is. Breedings are offered as a service only, and may be refused at any time. Usually, this will be due to behavior, previous non-payment, or limited availability of breeding/commission slots.

If the commission is accepted, this is considered a contract between the buyer and HopefulMonsterStudios for the item or items purchased. The buyer pays for their purchase, and HopefulMonsterStudios will produce a new, custom Wyrm for them.

HopefulMonsterStudios makes no guarantees as to the appearance of any Wyrm. These are hand-made, one of a kind creations, which are guided by the genetics of the parent Wyrms. Offspring Wyrms may or may not match what the buyer expects, but we work very hard to make sure they are a good representation of their parents and are made with the best quality we can offer.

Bred Wyrms come with the following items:

• Sculpted/furred Wyrm collectable
• Datacard (digital)
• Egg charm

Deadlines

HopefulMonsterStudios is a small buisness. Our primary crafter is a stay-at-home mom, and the other artists involved all have other jobs outside of Cruinndrac Farms. As such, we cannot guarantee any specific deadline for the creation of new Wyrms. Each Wyrm is a custom creation, and takes many hours of work and many hands to create. HopefulMonsterStudios is not a large-scale company who mass-produces products, and as such we are are subject to the natural day to day delays that may affect anyone, including: supply delays, family issues, illness, weather delays, etc. Any completion estimates are just that, estimates, and are subject to change depending on a variety of factors.

HopefulMonsterStudios and CruinndracFarms prides itself on keeping our buyers up to date on the status of their orders. We offer a status page which can be checked at any time, and buyers are free to contact us about the status of their orders. Once orders are made, HopefulMonsterStudios organizes their workload to balance around other commitments. Once in the work queue, items will be worked on in batches/groups and updates will be made regularly. The only time items may be moved up in the queue is if HopefulMonsterStudios chooses to do so due to an issue on our end. Contacting us will not give anyone priority over others who are also waiting in the queue.

Prices/Payment

Like with most items, the prices of Wyrms are subject to change at any time. HopefulMonsterStudios strives to make our prices reasonable, but they are influenced by things such as packaging, shipping and material costs. The price of a Wyrm is locked in during each breeding season, and any breedings accepted during that season will remain at that price.

When a commission/breeding is accepted, the buyer is expected to make a payment towards their purchase within 72 hours (3 days). This payment will be a deposit of 50% of the full purchase cost. The deposit price is non-refundable. This deposit price helps to cover the cost of materials that HopefulMonsterStudios will need to purchase and any prep-work that needs to be done prior to the creation of the new Wyrm.

As Wyrm orders are finished, their status will be updated on the Breeding Status page. Handlers will be notified at the time that their Wyrm is completed. They will then be expected to pay the remainder of their bill within 7 days (1 week). If the full amount is not paid at that time, then HopefulMonsterStudios reserves the right to re-sell the Wyrm to another buyer to recoup the cost of materials and work time.

Payments are currently processed through PAYPAL only. Please do not send us payments directly. An invoice with the cost of your full payment or deposit will be sent to your e-mail address at the time of purchase.This invoice can be paid through a Paypal account, credit card, or debit card. Please double check that the shipping address you provided is correct on your invoice, as this is used to calculate your shipping cost.

Shipping

HopefulMonsterStudios is committed to packaging our products with the best materials and we are always looking for new ways to make sure they get to buyers without damage. We do our best to keep our shipping costs reasonable, but are subject to the changes and prices of the Postal Service. HopefulMonsterStudios uses the U.S. Postal Service as our carrier.

We are currently in the process of re-evaluating our shipping costs. Shipping will only have to be paid during the second payment, and we will include a break down of all costs associated with your shipment, including insurance. We highly encourage buyers who are purchasing $50.00 or more to also purchase additional insurance for their items. All packages will now include basic tracking, which will be provided to the buyer at the time the item is shipped. Buyers who purchase more than $200 worth of items will be required to add on Signature Confirmation as well. This is a requirement due to the processing policies of credit card companies.

We are not responsible for damage/loss of uninsured items by the Postal Service. If there is damage to any uninsured item, we will be glad to talk the buyer through doing basic at-home repairs.

Our base shipping cost usually can cover approximately 3 of the smaller (tea-cup) sized Wyrms. Larger orders may require purchasing a flat-rate shipping container. These prices can be found on the website for the U.S. Postal Service to estimate your shipping costs: http://www.usps.com

Issues/Cancellations/Refunds

Usually, the spreadsheet we offer on our website provides the most accurate, up to date information, but we welcome buyers to let us know if they have concerns. Please be aware, however, that the more e-mails we have to respond to, the less time we have to work on our products. Please try not to send multiple mails regarding your order status and instead check the order status spreadsheet for current information.

2013 Winter Breeding Season
2014 Spring Farm Season
2014 Winter Breeding Season

If, at any time, the buyer has any concerns regarding their order, the first point of contact would be to send an e-mail to:
HopefulMonsterStudios@gmail.com and Arazia@gmail.com

The buyer may cancel their order at any time, however, we ask that they talk to us about their concerns or issues prior to cancellation. Due to the fact that we are only asking for a non-refundable deposit for supplies up-front, there is NO REFUND for cancelled products. Any Wyrms created at the time of cancellation may be re-sold to cover the cost of work time. Used breedings (the amount of times a Wyrm can be bred) may or may not be returned to the parent Wyrms, at the discretion of HopefulMonsterStudios.

If you would like to cancel your order, please contact HopefulMonsterStudios at the e-mail above.
If you have any trouble contacting HopefulMonsterStudios directly, please try contacting:
Arazia@gmail.com (Cruinndrac Farms Scribe)

Copyright

HopefulMonsterStudios reserves and retains all copyright and printing rights to the art produced, both 3-D and 2-D. Specific Wyrm designs and their likenesses are copyright to HopefulMonsterStudios and Cruinndrac Farms. The buyer is perfectly welcome to take photos, draw fanart, re-print their datacard, etc. When creating fanart or using photos or materials that belong to HopefulMonsterStudios, we ask that you give proper credit and link back to us.