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Announcement: Payments Outstanding

PostPosted: Mon Jan 06, 2014 10:16:48 am
by Arazia
IMPORTANT NOTICE


The following people have not paid the remainder of their Summer 2013 tea-cups which are complete and ready to ship:
(There are still people who have Wyverns and/or Standards which have not been billed. They are OK for now as their purchases are not complete.)

Tristangreyfox

Please contact me ASAP on the status of your payment.
I need communication/payment from these handlers within the next 48 hours, or they will risk losing their slots/babies due to non-payment.

P.S. I have sent Paypal reminders to everyone on this list.

Re: Announcement: Payments Outstanding

PostPosted: Mon Jan 06, 2014 9:08:01 pm
by Ashkaa
I just paid mine. Although, it said reminder. I haven't revived a message before this one for the second half of the payment. It's a bit disconcerting, did I miss something? Shouldn't their have been an email, like the reminder? This is my first breeding season, so I'm sorry if I've missed something obvious or this come of as a silly question. ^^;

Re: Announcement: Payments Outstanding

PostPosted: Mon Jan 06, 2014 9:14:35 pm
by Arazia
Ashkaa wrote:I just paid mine. Although, it said reminder. I haven't revived a message before this one for the second half of the payment. It's a bit disconcerting, did I miss something? Shouldn't their have been an email, like the reminder? This is my first breeding season, so I'm sorry if I've missed something obvious or this come of as a silly question. ^^;


There was a notice on the breeding thread that summer tea-cups were finished and that people should expect the remainder of their amounts to be billed.
viewtopic.php?f=1&t=754&start=80#p11607

Unfortunately, there were quite a few people in this group, and not enough time to send each person an individual message.
There was somewhere in the range of 20-ish people I had to bill remaining invoices for.

We send out the invoices when orders are completed.
We try to give out notice ahead of time, but with the Winter orders coming in, we want to get these out the door so they don't get lost.

When you were billed, you should have gotten an e-mail from Paypal, however.
I'm not sure why you would get the reminder but not the original invoice?

Re: Announcement: Payments Outstanding

PostPosted: Mon Jan 06, 2014 9:36:46 pm
by Ashkaa
Arazia wrote:
Ashkaa wrote:I just paid mine. Although, it said reminder. I haven't revived a message before this one for the second half of the payment. It's a bit disconcerting, did I miss something? Shouldn't their have been an email, like the reminder? This is my first breeding season, so I'm sorry if I've missed something obvious or this come of as a silly question. ^^;


There was a notice on the breeding thread that summer tea-cups were finished and that people should expect the remainder of their amounts to be billed.
viewtopic.php?f=1&t=754&start=80#p11607

Unfortunately, there were quite a few people in this group, and not enough time to send each person an individual message.
There was somewhere in the range of 20-ish people I had to bill remaining invoices for.

We send out the invoices when orders are completed.
We try to give out notice ahead of time, but with the Winter orders coming in, we want to get these out the door so they don't get lost.

When you were billed, you should have gotten an e-mail from Paypal, however.
I'm not sure why you would get the reminder but not the original invoice?


Ah, I'm not really active on the forums, so I missed that. Hmm, it showed up on my Paypal. I don't know how I missed that, but I'm sorry if it caused any trouble.